How do I get updates?

1. Start your Alliance Connect Toolbox. You will need a USB key with a capacity of at least 32 GB that is formatted FAT 32.
2. Enter your VIN. If the VIN is not recognised, go to the section below.
3. Download the maps to your USB key.
4. Go to your vehicle and connect your USB. The update will launch automatically.

Steps to follow if your VIN is not recognized

1. Retrieving your vehicle information

• Get into your vehicle with a USB key (at least 8 GB), start the engine and turn on the SDA screen.
• Plug the USB key into your vehicle’s USB port (make sure that no other USB key is connected) and wait 10 seconds.
• Even if your screen is blank, your USB key is working to retrieve your system’s configuration data. You can remove the USB key after 10 seconds.

2. Synchronising the Toolbox

• On your computer, launch the Toolbox and connect the same USB key used in the above steps. The Toolbox will detect your vehicle’s information automatically and recommend updates available for your system.
• If several updates are available (your system software and maps), we recommend completing them all.
• If no update is available, your subscription may have expired.

3. Downloading updates to your USB key

• Download the updates to your USB key using your computer. Note: Download time may vary depending on the speed of your internet connection.
• Do not interrupt the process before the download is complete.
• Once the download is complete, disconnect your USB key from your computer properly.

4. Updating maps on board the vehicle

• Return to your vehicle with the USB key, start the engine and turn on the SDA screen.
• Plug the USB key containing the updates into your vehicle’s USB port. The update will be displayed on the screen. Tap OK to launch the process. Depending on the size of the map, this may take several minutes.
• Do not turn off the engine during the operation. Do not remove the USB key, and do not use your SDA system. However, you can begin driving. Navigation will become available as soon as the update is complete.
• A message will appear on the screen to confirm that the installation is complete. Wait until this message is displayed. You can now use the new maps.