Effective date March 2018
Mitsubishi Motors Europe B.V. with its registered office at Mitsubishi Avenue 21, (6121 SH) Born, the Netherlands and our affiliated businesses (collectively, "MME" or "us") are committed to being responsible custodians of the information you provide us and the information we collect in the course of operating our business.
1.1 The Types of Information MME Collects
MME collects your personal data when you provide it to us, for instance by visiting our website, sending us an email or entering into a contract. "Personal data" is any information that can be used to identify you or that MME can link to you. MME may automatically collect certain information when you use, access, or interact with us via our websites. And MME may collect information from other sources, such as social media platforms that may share information about how you interact with our social media.
Information you provide to us
MME collects information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request to send- you MME materials; when you request a test drive; when you sign up for an event; when you are a business partner and when you respond to our communications or requests for information. The personal data you provide may include your name, contact information, title, and information about the organization with which you are affiliated and all other personal data that you provide.
Information we may collect automatically
Information MME collects from other sources
MME may receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; or prevent or detect fraud. MME may also receive information about you from social media platforms including but not limited to when you interact with us on those platforms or access our social media content. The information MME may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platform, and MME encourages you to review them.
Information of children
Our websites and services are generally not directed to children under 16. MME does not knowingly collect personal data from anyone under 16 without parental consent. If you become aware that MME has collected personal data from a child under the age of 16 without parental consent, please let us know so we can take appropriate action.
1.2 How MME Uses the Information MME Collects
MME may use the information MME collects:
1.3 How MME May Share the Information MME Collects
MME is the European headquarters of Mitsubishi Motors Corporation established in Japan (MMC) and operates the European distribution center. MME, MMC and our business entities share information with each other for business purposes such as internal administration, billing, promoting our events and services, and providing you or your organization with services.
MME may also disclose information MME collects:
1.4 Legal Bases for Using Your Personal Data
There are different legal bases that MME relies on to use your personal data, namely:
1.5 Third-Party Services and Content
MME engages third parties that support the operation of our websites, such as analytics providers. These third parties may use technologies to track your online activities over time and across different websites and online platforms. Please click here for more information.
1.6 Protection and Storage of the Information We Collect
MME deploys administrative, technical, and physical safeguards designed to safeguard the information that MME collects. However, no information system can be 100% secure. So, MME cannot guarantee the absolute security of your personal data. Moreover, MME is not responsible for the security of information you transmit to us over networks that MME does not control, including the Internet and wireless networks.
MME retains the information MME collects as reasonably necessary and only for as long as required to fulfill the purposes for which MME collects the information and to comply with our legal obligations.
1.7 Your Choices and Rights
Subject to local law, you may have certain rights regarding information that MME has collected and that is related to you, such as the right of access to and rectification or erasure of personal data or restriction of processing or to object to processing as well as the right of data portability. Alternatively you may have a right to complain to your local data protection authority (if one exists in your country).
1.8 How to Contact Us
MME welcomes your inquiries and comments. If you would like to contact us with questions about our privacy or data protection practices, please send an email to (email@example.com).
MME collects certain information by automated means when you visit our websites. By collecting this information, MME learns how to best tailor our websites to our visitors. MME collects this information through various means such as “cookies,” “web beacons”, and “IP addresses” as explained below.
Like many companies, MME uses “cookies” and “web beacons” (also known as internet tags, pixel tags and clear GIFs) on our websites. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Web beacons allow us to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third-party. MME uses the information collected from these technologies to compile reports and help us improve the website. For example, a cookie might tell us whether you have visited us before, the number of visitors to the website, which site a visitor has come from, the pages they visited, and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
MME also collects IP addresses. An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, MME may view and/or store the IP address of the device you use to connect to the Internet. MME uses this information to determine the general physical location of the device and understand from what regions of the world our website visitors come from. MME also may use this information to enhance MME websites.
MME may also collect information about your online activities on our business entities’ websites to provide you with advertising about products and services tailored to your individual interests. For example, MME may engage with third-party advertising networks or use the advertising features provided by Google as well as the remarketing features of Google AdWords, in order to track website visitors across different Internet sites while providing them with ads from us. If you do not want us to share your personal information in this way, you may object by contacting us. (firstname.lastname@example.org).
More information about the cookies we use on our websites is set out in the table below.